• Significance and the Complexity of Global Supply Chain Management
• Supply Chain Drivers and Obstacles
• New Trends in Global Supply Chain Management

Inventory Management and Risk Pooling

• Managing Uncertainty in the Supply Chain
• Centralized vs. Decentralized Systems
• Risk Pooling: Benefits of Aggregation
• Reducing Demand Variability through Product Design, Postponement and Delayed Differentiation

Lack of Supply Chain Coordination

• Methods of Coping with the Bullwhip Effect
• Impact of Centralized Information
• Aligning Incentives in the Supply Chain
• Radio Frequency Identification (RFID) Technologies

Information Technology for Supply Chain Integration and Agility

• Role of IT in Supply Chains
• Achieving Agility through IT-driven Supply Chain Integration
• Supply Chain Integration Challenges: Technical, Managerial and Political
• Current and Emerging Supply Chain Technologies and Trends

Logistics Strategies & Supply Contracts

• Warehousing, Direct Shipment and Cross Docking
• Design for Logistics
• Increasing Supply Chain Profitability through Supply Contracts

Customer Value Proposition and Supply Chain Orientation

• Aligning Supply Chain Orientation with the Firm's Value Proposition to Customers
• Trade-offs Among Different Supply Chain Orientations

Supply Chain Distribution Channels Management

• The Critical Role of Distribution Channels
• Effective Management of the Distribution Channels

Supply Chains as Negotiated Terrain: The Russian Railroad Negotiation Exercise

• Creating and Claiming Value Through Effective Negotiation
• Developing Strategic Interdependence in Supply Chain Relationships
• The Use and Abuse of Power in Supply Chains

Creating Value Through People and Partnerships

• Dynamics of Power and Trust
• Evaluating the Risks and Benefits of Trust in a Supply Chain
• Trust and Contracts as Substitutes
• Aligning Incentives in the Supply Chain
• Static vs. Dynamic Relationships: Integration and Interdependence

Aligning Human Capital with Supply Chain Strategies

• Shifting from Human Resources to Human Capital
• Assessing and Understanding Person-Supply Chain Fit
• Managing People Across Multiple Conflicting Systems
• Aligning HR Practices with Culture Across Organizations

Aligning Supply Chain Management with Corporate Strategy

• Emerging Top Management Perspectives on Supply Chain Management
• Linking Supply Chain Management and Stakeholder Value
• Aligning the Supply Chain with Corporate Strategies
• Building a Business Case for Investments in Processes, People and Technologies

Measuring Supply Chain Financial Performance

• Supply Chain Management Driver on Financial Performance
• Supply Chain Visibility and Activity Based Costing
• Economic Value Added Analysis